• VPN

VPN

Here is a collections of "tricks" that Technical Support has heard of for getting VPN to work. We do not have the resources to test these ideas. Hopefully one will be of help to you.

WIBU or CodeMeter and VPN

Things to check:

• Check if the server IP address is contianed in the server search list of the webadmin tool of the client
• Check if the port 22350 is the same in the webadmin tools of server and client and if it is set in the firewall (If there is a firewall)
• It may also help to set the server IP address onto the white list of the firewall

Other things to try:

• If there are two different types of protection (for instance Wibu and CodeMeter) try moving one to a different machine

• Try restarting with Wibu-Key server Manager or WkSvMacX if you are using a Mac.

Virtual Building Explorer and VPN

Sometimes over VPN the ArchiCAD license is found but the Virtual Building Explorer is not. Try the checklist with under WIBU or Codemeter and VPN

Teamwork and VPN

The join process from a client to the BIM Server over VPN fails after several "Communicating with Server" messages.

Try a slightly different name for the BIM Server. Examine the connections.xml file found :

• Mac: /Users/[USERNAME]/Library/Application Support/Graphisoft/ConnectionInfo/14.0.0

• Windows 7: [SYSTEM DISK]/Users/[USERNAME]/AppData/Local/Graphisoft/ConnectionInfo/14.0.0

• Windows XP: [SYSTEM DISK]/Documents and Settings/[USERNAME]/Application Data/Graphisoft/ConnectionInfo/14.0.0

You should compare the name that is used within your join dialog and the one that can be found in the connection.xml. It is possible the Bim Server name differs by the addition or subraction of the extension ".local" at the end. When you join via VPN the name should mimic what is in the connection.xml even if the other name works well inside the office.

Other things to try:

• Add the IP address to the /etc/hosts file on the machine hosting the BIM Server (You might need to experiment with first the IP address that is used externally and/or the IP address used internally)

• Flush your DNS see http://www.hosting.com/support/info/flushdns