よくある共通のアラート

Possible reason

The object is faulty due an inexplicable pen number in the code.

Possible reason

The object is faulty because it does not recognise the 0 penn umber (which is a real value)

Example

You open a skylight dialogue in the ArchiCAD XX version YYYY build.

What to do?

save a PLA file and report it to Graphisoft, as this is most likely a bug in the library part.

Possible reason

There are many reasons that a render can run out of memory. Too many lamps, too many shadows, too large render window size, too many polygons to process. It is also possible that a library part is eroneously recursive and exceed the limits of stack depth. Additionally there are parts of the render that are performend monolithically and these processes can exceed the addressable space of the machine, because the memory can't be subscribed in small installments and released.

Example

You start to render an image and the error message comes up.

What to do?

Try to reduce the window size, resolution, turn off the lamp in the rendering settings, try to use Polygon counter tool to see if there are more like millions of polygons.

Possible reason

the OpenGl Add-on will crash or some other .dll.

Example

when opening the 3D window

What to do?

It might be casued by a faulty model, in this case we can find a workaround.

Possible reason

The file is physically damaged. Usually the file can not be fixed, it all depends on how many percent the file is useful? In some cases after Recover it the file can be opened but some parts, sections, elevations or other data’s will be deleted, recovered. In the most common cases after the error messages the next alert is an info about the deleted items

Example

while opening the file

What to do?

Try to recover the file if it's possible. In some cases there might be no dataloss but in some case the file is almost unusuable.

Possible reason

The problem in the Interactive Schedule is caused by the Basfönster_Fast 11 element. It seems that the 3D can handle this problem but not the schedule. There is a parameter error in the .gsm.

Example

you try to open a Schedule

What to do?

In the most common cases if the user reports this to the partners we, Technical support can start investigation and find the wrong parameter.

Possible reason

More often than not, this is caused by virus checkers (got Norton?) that monitors communication between applications. This feature should be disabled in the Virus checker.

Example

start new instance of ArchiCAD.

What to do?

disable Virus checker

Possible reason

Before using the save command the data's will be checked and in those data's might be some error. In this case this alert or some similar alert can appear on the screen.

Example

What to do?

The best is to use Save Anyway command. In this case the best is to save but control the file afterwards to see if everything is is best. In some cases the zones can be faulty so we have to recreate or delete them but there are several options for the same alerts.

Possible reason

related to the inner workings of a program

Example

opening the attached DWG file

What to do?

Those codes are related to the inner workings of the program and the numbers means different wrong situations. Each number need to be converted in a special program and sometimes one number has different meaning. We do not have a list of those numbers but we can start investigation in those cases to find out more about the problem. In some cases the fonts are not converted properla but in some othere cases the situation is more complex.

Possible reason

The identification of library elements in AC12 is based on GUID. In the file the placed element does not refer after it’s name as it was placed after it’s GUID. The error message does not makes any problem but the user needs to know that ArchiCAD can resolve this situation only based of the actual library.

Example

When I initially open a .pln in version 12 I get the attached error message. All the library parts I loaded in 12 are the same parts I load in version 11 without a problem. Most of the parts have originated from version 8.

What to do?

ArchiCAD can resolve this situation only based of the actual library.

Possible reason

For example when intersecting a wall and a curtain wall while the 3D conversion we create a prism that will cut the wall. (prism is a prisma in GDL which is a basepolygon that is raised upwards). When generating the prism the basepolygon is faulty so will come up this error message created due the prism conversion. In the ( ) sign is place the converted object ( in this case the wall) with it's Listing and Labeling ID. If a GDL object gives bad data to a generator (for example prism) then we can write which gsm 3d script caused the error.

Example

intersection of a wall Curtain wall or etc...

What to do?

Move or recreate the wall.

Possible reason

The polygon is not created properly.

Example

For example it intersect itself.

What to do?

Try to avoid using this polygons or when the error mesage appears look after the specific element ( ID) and try to recreate or correct it.

Possible reason

You open ArchiCAD and you got the following error messsage becasue you renamed the template in the default folder.

Example

For example you give an other name to your personal template in the Default folder.

What to do?

I guess you can move it to other location but after you need to show the path manually but rename you can not. Please add the same name to your special template as in the AC12 default.